Welcome to The Hard Basket

Don't you wish you could throw your tech problems in the too hard basket and just make them go away?

DO IT! Call in The Hard Basket to remove your blocks to life with technology.

The Hard Basket is here to take your frustrations, problems, lack of confidence and indecision away. We get you going or we don't charge! There is no risk that you will fork out your money and not get what you need

The Hard Basket specialises in serving the over 55's. Are your kids too busy to help you? Don't want to ask the grandkids and get the 'eye-roll' and a confusing, over-your-head fix that leaves you none the wiser.

Contact The Hard Basket now! We serve all of metropolitan Adelaide, South Australia with in-home support and the option of no-contact remote support over the internet.

Not in Adelaide? No problems. We would love to help you remotely with a combination of secure video calling, phone and ultra-secure remote control and troubleshooting over the internet.

Just what you need

We take the time to understand your issues and what you want to achieve. We have a background of in-depth technical knowledge and know-how, combined with a love of teaching and training non-technical people. Our joy comes from helping you succeed and move forward with your tech.

What is holding you back?

Sure, people try to help you: salespeople at the phone shop, friends and family. But The Hard Basket will help you to the level you need with patience and clarity. What do you want?

  • Just fix it, please!
  • I can’t do what I need to – help me learn!
  • I’m worried about security on my tablet / iPad / computer / phone – what should I do?
  • Everyone is using ‘social media’ and I’m struggling to keep up – set me up and guide me
  • I think my computer is too old and buying a new computer is overwhelming – help me make a wise decision!
  • I have a new computer/phone/iPad – how do I get it setup and everything from my old device onto the new one? No worries, we will do it in a jiffy!
  • No one prints photos these days; I have so many precious memories on my computer / email, but I’m worried they could all be lost if something breaks. We will set you up with a simple automatic and secure backup system to give you peace of mind.